The hum of a well-run dining room – sparkling energy of laughing diners enjoying friends’ company; servers gliding between tables laden with deliciousness.
Customer satisfaction scores increasing – associates commended for their efforts; tangible results from measured continuous improvement.
Raises, awards; profits.
Brand synonymous with physical presence – great traffic flow; tenants renew leases; the building is an icon with which people identify.
You have arrived.
This sounds like a tongue-twister, but in fact is the basis of business. The better people perform, the higher quality products are likely to be; and better performing people need support from management in where and how those products are produced.
Place is often overlooked as a factor in the “system” of a business as contributing to performance and profits. But if a building is an energy hog, or is inefficiently laid out, or does not have a high quality Environmental characteristic (air quality, lighting, comfort, basic needs for use, ugly) it can bring down quality of product and cut into profits and add to the cost of doing business.
Candacity LLC is a business improvement company focusing on People in Places; meaning how people work in a space is part of the company’s system and improvements to place improves performance and therefore products and services.
We are program managers, construction project managers, architects and designers. We want to be your business improvement partner.
June 2013 : Foodservice Equipment & Supplies Article [ View Article ]
May 2013 : Panel discussion regarding food service [ Visit Website ] [ Listen ]
April 2013 : Workshop for food service management and school food service directors [ Visit Website ]
March 2013 : Presentation with my partner Greg at Beyond Green Partners [ Visit Website ]
January 2013 : Hunger-Free Kids Act article published [ View Article ]
CERTIFIED EDWOSB; WI DBE & WBE; DUNS 832965185
NAICS CODES: 541310 – architecture; 541410 – interior design; 541350 – building evaluations;
541620 – site evaluations; 236220 – construction management; 541611 & 541614 – business improvement.
NCARB – Registered architect multiple states
American Institute of Architects – member
American Society for Quality - Associate of Quality
Construction Specification Institute – Document Technologist Certification
FAB Milwaukee Innovation Committee – Food and Beverage Industry Organization connecting people, business and technologies
In referring to one of the ways Candacity helped Nardin Academy improve their Food Service:
“One of the biggest (and yet simplest) things for instance was this study of movement efficiencies for the customer line…. Knowledge is power, we were able to make simple line changes that have huge impact on the quality of the students’ lunch experience.”
Leslie Johnson, VP Finance and Operations, Nardin Academy, Buffalo NY
“We’ve worked with Melanie on several projects in the past when she worked for another vendor. She has proven to have a keen understanding of our business and can take in consideration our specific needs. I think really being flexible in order to provide us with exactly what will work. Due to our complex business model and the numerous constituents we have to manage for, its always a struggle to have a consistent program, so flexibility is key. I would say that Melanie really understands quantity feeding and food service facility design. Because of her back ground in architecture this adds a perspective you can feel confident in. She analyzes a project from several different angels and often she brings so much data and resources to the table that at least you have the option on what you will and will not use. She is a valued partner to Chartwells K-12 Schools.”
Audene Chung, VP for Business Strategy Group, Chartwells School Dining Services
“Candacity does a great job at seeking to understand the nuances of not only our market, but our business model and both the constraints as well as the opportunities within. Candacity will bring expert support and results to a program or business initiative with in-depth investigation and research, solid recommendations and tools for implementation. Melanie is approachable, highly professional and open minded. Her approach combines the best of personalized small business with that of large corporate perspectives for unique solutions.”
Toni Alexander, Director of Marketing and Field Support, Chartwells School Dining Services
“By far the best company that will represent your corporate interest with integrity and honesty.”
Richard Sage, Special Projects Manager, Chartwells School Dining Services
“Because Melanie has a unique perspective and vast experience with food service organizations. She went way above and beyond my expectations to make sure my client was completely satisfied. Plus she’s awesome. Melanie provide my client incredible service. She volunteered to take additional photos when found out the client needed something in addition to what they received. That’s because Melanie is AWESOME.”
Paula Hare, Principal, Hare Strigenz Design Lab